FAQ & Support


What is meditation?

To me, meditation is a constant in my life. It keeps me balanced and in touch with my creativity, my inner guidance and it gives me the space I need to stop reacting negatively to external circumstances that are outwith my control. I can’t imagine life without it.

How do you know if you are doing it “right”?

If you follow simple instructions, integrate them into your practice, don’t try too hard and realise that it’s a journey and not a destination, then you can’t do it “wrong”. Don’t be fooled by the simplicity, be gentle with it and build a daily habit.

How does it feel to reach the meditative state of “bliss"?

This is a state that can happen when you “allow and let go” of expectations. It can be fleeting and you will know afterwards when you have experienced something special. The secret is then not to chase it. It’ll happen when the time is right.

How often should I meditate?

I would suggest creating a daily habit of 10 minutes and seeing how that feels after a week or so. You can then modify timing, location, position etc and test.

What is the best location and posture to meditate in?

The best location is the location you have. As long as you do your best to remain undisturbed and make sure you are comfortable. You can sit or lie down as long as you are comfortable, but there is a chance with lying down that you may fall asleep.

What are the benefits of meditation?

There are so many benefits, but I think these are most important: *Connecting with your inner self and recognising your patterns. *Relief from overactive mind and thoughts. *Better inner health, especially in the lungs and heart. *Reduced stress and anxiety. *Better creativity and positivity. *Better sleep patterns.

Technical Support

I have technical problems with the Soundwise App, what can I do?

Please contact support@mysoundwise.com

How do I switch off the 'autoplay' function in the Soundwise app?

We recommend to turn off the autoplay function in the Soundwise app, so that it doesn't automatically play the next episode after you have listened to a meditation. To turn off 'autoplay' on the Soundwise app, follow these simple steps:

  1. Go to Settings (three lines in the top left corner in the Soundwise app)
  2. Click on "Playback" button
  3. Toggle off the autoplay button